#VT TRANSACTION USER GUIDE PROFESSIONAL#

If you have requested a Terminal, you will also receive a Quick Reference Guide. We have produced this Guide, which sets out to answer the questions most frequently asked by Customers. It is important that all of your staff dealing with Card payments are familiar with the point-of-sale procedures in this Guide. It has been designed with particular reference to point-of -sale procedures. This Operating Guide (the вЂњGuideвЂќ) forms part of your Agreement with us. We want you to be totally comfortable and familiar with your Card acceptance programme to allow you to maximise its value to your business.

#VT TRANSACTION USER GUIDE PROFESSIONAL#

We would like to take this opportunity to thank you for selecting Elavon as your acquirer and assure you that we will endeavour to provide the most efficient and professional service at all times. Till and terminal need to communicate together via six different ports (listed in the table on the next page)В so you need to check that these are not blocked byВ firewall rules or any security and anti-virus softwareВ used on your till system.

The MAC address of the terminalcan be provided at the time of installation if requiredДЇor firewall configuration. Your firewall configuration needs to include a DNS address access. If a secondary DNS address is not known,В a public DNS can be used. You will require two DNS server addresses for Tetra terminals. It is recommendedВ that DNS1 and DNS2 are populated. If using DHCPД®nsure a correct DNS1 and DNS2 address is passed from the router / DHCP server. So when it comes to taking paymentsВ itвЂ™s essential to check with your internet provider thatВ the associated ports and IP addresses are allowed,В as shown in the table on the next page. When data is sent or received over the internet, it is sent to an IP (Internet Protocol) address and aВ specific port.

Vt transaction user guide